Privacy Policy

At iHelpBrands, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, apply to be a creator, or work with us as a brand partner.

1. Who We Are

iHelpBrands is a UGC content creation agency. We connect brands with creators to produce authentic content for social media and digital campaigns.

2. Information We Collect

When you interact with us, we may collect:

• Personal information from creators (name, email, social handles, payment details for PayPal, communication history).
• Personal information from brands (name, email, business details, product information).
• Technical information (IP address, browser type, device information, site usage data via cookies/analytics).
  
  

3. How We Use Your Information

We use your information to:

• Match creators with brand projects.
• Process payments and collaborations.
• Communicate about campaigns, updates, and opportunities.
• Maintain security and compliance with legal obligations.
• Improve our website and services.

We will never sell your personal data to third parties.

4. Sharing Your Information

We only share information when necessary:

• With trusted partners (e.g., payment processors like PayPal).
• With brands/creators when required for a project (e.g., product shipping details).
• When legally required (e.g., tax or fraud prevention).
  
  

5. Cookies & Tracking

Our website may use cookies and analytics tools (like Google Analytics or Microsoft Clarity) to understand visitor behaviour and improve user experience. You can manage cookie preferences through your browser settings.

6. Data Storage & Security

We store your information securely and take steps to prevent unauthorised access. Data is retained only for as long as necessary to provide services or meet legal obligations.

7. Your Rights

Depending on where you live, you may have rights to:

• Access, correct, or delete your personal information.
• Opt out of certain communications.
• Request data portability.
  

To exercise your rights, contact us at: admin@ihelpbrands.com